Free U.S. Shipping on Orders $100+................ E.U. and U.K. customers contact us to order.

FAQs


Q: Do you Ship to the EU?

A: YES! BUT, because if the New V.A.T. regulations July 1st 2021, we can no longer sell to the EU from our website. Contact us contact@yokaicandy.com and we will make a special listing for you on our Etsy store. If the order totals over 150. euros, we will send you a secure paypal invoice.

 

Q: Do you do one of a kind?

A: Sorry we do not do one of a kind orders.

 

Q:Do you do custom orders?

A: Sorry we do not do custom orders.

 

Q: Do you take advance orders or reservations? 

A: Occasionally on a case by case basis, Deposit or full payment may be required.

 

Q: How long does an order take to ship?

A: All ready made items ship out in 1-4 days. usually the next day. If there is any issue we will contact you.

 

Q:I would like an item but it's no longer in stock. Will you restock it?

A: We frequently restock items! Please sign up for our email mailing list, you'll be the first informed about new product drops and restocks! We also post our product drops on Instagram after the emails go out, but our reach on Instagram isn't the best and stories disappear so watching for our emails is the best way to stay informed. You can also email us and ask if we plan on restocking an item. Sometimes we can't restock items due to manufacturers discontinuing plexiglas colors, vinyl or other supplies. Sometimes we discontinue items due to quality or production issues. Sample sale items are often restocked, but final clearance items are not.